Privacy Policy
Last updated: January 14, 2026
1. Introduction
Kids Go Out LLC ("we," "us," or "our") operates Shiftura, an employee scheduling platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
We collect information you directly provide, including:
- Account Information: Name, email address, password, phone number
- Organization Information: Company name, team structure
- Employee Data: Names, email addresses, positions, departments
- Schedule Data: Shifts, availability, swap requests, time-off
- Payment Information: Billing address, payment method (processed securely by Stripe)
2.2 Information Collected Automatically
When you use our Service, we automatically collect:
- Usage Data: Pages visited, features used, actions taken
- Device Information: Browser type, operating system, device type
- Log Data: IP address, access times, referring URLs
- Cookies: Session cookies for authentication and preferences
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send notifications about schedules, shifts, and swaps
- Respond to your comments, questions, and support requests
- Monitor and analyze usage trends and preferences
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
4. Information Sharing
We may share your information in the following circumstances:
- Within Your Organization: Employee data is shared with employers and managers in your organization as necessary for scheduling
- Service Providers: We share data with third-party vendors who assist in operating our Service (e.g., Stripe for payments, Supabase for hosting, Resend for emails)
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of sensitive data at rest
- Secure authentication and access controls
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of certain data processing activities
To exercise these rights, please contact us at hello@shiftura.com.
8. Cookies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
9. Third-Party Services
Our Service integrates with third-party services that have their own privacy policies:
- Stripe: Payment processing - Stripe Privacy Policy
- Supabase: Database and authentication - Supabase Privacy Policy
- Resend: Email delivery - Resend Privacy Policy
10. Children's Privacy
Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete that information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. By using our Service, you consent to this transfer.
12. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information. We do not sell personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hello@shiftura.com
- Company: Kids Go Out LLC